Something needs to be done about bidders who don’t pay.” Would hate to see auctions go as they still have a place. “I use auctions about 20% of my listings. One respondent put in a plug for the auction format and also pointed to deadbeats as a problem. Particularly noteworthy was the fact numerous respondents said eBay customer support had greatly improved – though some did not agree (“Call three different times for the same issue and you will receive three different answers,” wrote one seller.) “eBay charges higher fees, but gives a lot of freebies and discounts to regular sellers too… so it kind of washes out,” said another. They eased up on the seller control a bit and seems like they finally are regulating the bad buyers and scammers out there.” “eBay is decent to sell on, bringing in buyers is great. It also ranked the highest as a recommended selling venue.Īccording to numerous respondents, eBay has improved this year, and while numerous sellers called eBay fees high, the site draws traffic and generates sales, many said. An introduction to the Sellers Choice survey along with a summary of the overall ratings can be found here, along with links to results for each of the 10 online marketplaces included in the survey.ĭescription: Auction format, fixed price, storefronts and general merchandiseĮBay came in 1st place in the 2020 Sellers Choice Awards and picked up an award for Profitability for the 7th straight year. In January 2020, EcommerceBytes readers rated the marketplaces on which they had experience selling. Ease of use and traffic are hard to beat, though sellers dislike the pace of change.

EBay came in 1st place in the 2020 Sellers Choice Awards and snagged two individual awards: one for Profitability (for the 7th straight year) and one as the most Recommended marketplace.

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